Help center
Find the right guide, fast.
Use the help center to browse by topic, review the guide inventory, and route setup or support questions to the right inbox. The site stays clear about guided setup, invitation-based access, and human-routed support.
Search is a visual placeholder for the guide system. Use browse-by-topic cards, popular articles, or the support routes below.
Support
Browse by topic
Eleven help topics, one clear support path.
Counts below are based on the current guide inventory. The topics keep buyers oriented while support stays human-reviewed.
Getting Started
Orientation, setup prep, and the managed setup boundary.
Account Setup
What to prepare, who approves, and how to send a safe setup request.
Maya
Front-desk and intake guidance for the first roster role.
Miles
Lead follow-up, objections, and sales handoff support.
Nora
Support triage, onboarding notes, and escalation summaries.
Credits & Billing
Plan ladder, credits, and billing boundaries without fake checkout.
Request Access
Static setup intake, request-access guidance, and workflow-assessment boundaries.
Workspace & Approvals
Workspace basics, approval boundaries, and review steps.
Security & Privacy
Safe data handling, sensitive-data boundaries, and privacy review.
Custom Built Employee Setup
Managed setup, future-only custom work, and owner approval.
Troubleshooting
What to send, where to send it, and how to route a support issue.
FAQ
Short answers to the most common launch-state questions.
Popular articles
Most common starting points.
Getting Started with CoreStaff
Why the public site is managed setup and how to begin safely.
Choosing Maya, Miles, or Nora
Pick the right role before you think about tools or automation.
What to Prepare Before Setup
Gather the minimum safe context before sending a request.
Plans, Credits, and Billing Basics
Understand the pricing ladder without pretending checkout is live.
Security and Privacy Basics
Keep secrets and sensitive data out of the help flow.
Request Access and Setup Intake
Review the static intake path for role choice, setup context, and next-step routing.
Troubleshooting and Support
Route issues to support with the right context on the first try.
Most urgent help
Use the fastest route when the issue is time-sensitive.
Urgent security issue
Email support@corestaffai.com with a subject line that says urgent security issue and include only safe facts for triage.
Email supportBilling or refund question
Use hello@corestaffai.com for billing, refund review, or cancellation questions until live billing tools exist.
Email hello@corestaffai.comSetup or custom request
Use the contact page if you want a human-reviewed setup review or a Custom Built Employee setup conversation.
Open ContactFAQ
Short answers to the most common launch questions.
Is signup live?
No. The public site is managed setup and points to honest sign-in, sign-up, contact, and support routes.
Is billing live?
No. The pricing page is policy-backed and does not claim live checkout or self-serve purchase.
Are connectors live?
No. Connector, OAuth, and business-email access remain future-only unless a separate approved offering says otherwise.
Where do I ask for help?
Use support@corestaffai.com for support and hello@corestaffai.com for setup, custom, general, or billing questions.
Current status
Human-reviewed guidance, clickable topic cards, and no placeholder drafting language.
This help center is a real guide system in the static site tree. It gives customers an actual path through setup, agent choice, workspace basics, billing basics, privacy, and support while keeping live signup, live billing, connectors, and public-agent activation out of scope.
Start here
Get oriented, prepare safe context, and pick the right guide.
AI employee guides
Maya, Miles, Nora, and future custom setup guidance are separated clearly.
Setup and workspace
Review authority, approvals, and the customer-safe workspace model.
Billing and account
See plans, credits, and account basics without pretending checkout is live.
Security and privacy
Keep secrets and private data out of the help flow and use the right support path.
Troubleshooting and support
Route issues to humans and keep the workflow human-reviewed.
Start here
Start here
Orient new customers and set the human-reviewed boundary.
Start here
Getting Started with CoreStaff
Learn what CoreStaff is for, what to prepare, and how the manual review path works.
Start here
What to Prepare Before Setup
Collect the safe context CoreStaff needs before any manual review begins.
Start here
Choosing Maya, Miles, or Nora
Compare the first-launch roster and choose the role that matches the work.
AI employee guides
AI employee guides
Use the role-specific guides for Maya, Miles, Nora, and custom work.
AI employee guides
How to Use Maya
Use Maya for front-desk intake, clean summaries, and safe follow-up drafts.
AI employee guides
How to Use Miles
Use Miles to organize lead context, objections, and next steps without live outreach.
AI employee guides
How to Use Nora
Use Nora to triage support requests, draft replies, and organize escalation notes.
AI employee guides
Custom Built Employee Setup
Understand how Custom Built Employee setup stays owner-approved and human-reviewed.
Setup and workspace
Setup and workspace
See how setup, approvals, and the safe workspace boundary fit together.
Setup and workspace
Workspace Basics
Learn how requests, approvals, notes, and safe history should be organized.
Setup and workspace
Request Access and Setup Intake
Preview the static request-access path with role choice, workflow details, and approval boundaries.
Setup and workspace
Approval Boundaries and Agent Authority
Define what the AI employee may draft, what requires review, and what stays blocked.
Billing and account
Billing and account
Review plans, credits, and account basics without pretending checkout is live.
Security and privacy
Security and privacy
Keep sensitive data out of the help flow and use the privacy boundary correctly.
Troubleshooting and support
Troubleshooting and support
Route issues to humans quickly and keep support human-reviewed.
Practical support
Clear support routes and honest status language.
Customers should use hello@corestaffai.com for setup, custom, or general questions and support@corestaffai.com for support. If a flow still looks managed setup, treat it that way until a later approved phase says otherwise.
What this help center can do
- Explain the first-launch roster and how to choose a starting role.
- Show what to prepare before setup.
- Clarify approvals, privacy, billing basics, and support routing.
What it cannot do yet
- It cannot claim live signup, live billing, connectors, or public-agent activation.
- It cannot promise a live portal, live chat, or live ticket automation.
- It cannot imply external action without owner review and approval.