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Pick the role

Choosing Ruby, Maya, Miles, or Nora

Compare the current CoreStaff AI roster and choose the role that matches the work. Ruby leads the buyer-facing lineup for first-contact intake, with Maya, Miles, Nora, and custom setup covering the rest of the workflow.

Current status: managed setup until approved. CoreStaff is preparing launch surfaces; some flows remain preview or human-reviewed until approved.

Helping you choose the right AI employee for intake, follow-up, or support.
Help CenterExplore RubyHow to Use MayaHow to Use MilesHow to Use Nora

Who should use it

Owners who know the business problem but want help matching it to a role.

What this is for

Helping you choose the right AI employee for intake, follow-up, or support.

What to prepare

  • Your top business objective.
  • The first safe tasks you want to review.
  • Any escalation or approval boundaries you already know.

Approval boundary

  • Choose the role first, then review the requested authority with an owner.
  • Any external action still needs human review and explicit approval.

Step-by-step

How to use the guide

Step-by-step usage guidance

  1. Match the work to the role: Ruby for first-contact intake, Maya for intake, Miles for follow-up, Nora for support.
  2. List the first three safe tasks the role should handle.
  3. Confirm what requires review before any customer-facing action.
  4. Use the role-specific guide after you choose the starting path.

What the AI employee can do

  • Compare the starter scopes for Ruby, Maya, Miles, and Nora.
  • Explain where the manual review boundary sits.
  • Point to the role-specific guide pages.

What it cannot do yet

  • It cannot say one role is universally best.
  • It cannot approve live customer actions or extra tool access.

Privacy and security notes

  • Use only the minimum context needed to compare roles.
  • Do not attach secrets or real customer data to the comparison.

Support path

  • General questions: hello@corestaffai.com
  • Support questions: support@corestaffai.com

Current status

Managed setup comes first while customer access is opened in stages.

This guide never claims live signup, live billing, live connectors, live OAuth, live email, or public-agent activation. It is a customer-facing explanation of the current managed setup posture and the human-review boundary.

Honest boundary

Customers should use hello@corestaffai.com for setup, custom, or general questions and support@corestaffai.com for support. If something is outside this guide's scope, route it to a human reviewer first.